Terms of Service
This website is operated by AZZB Jewelries Limited. Throughout the site, the terms "we", "us" and "our" refer to AZZB Jewelries Limited.
We offer this website for your use, subject to the terms and conditions listed below. Please read carefully. By using our website, you agree to be bound by these terms and conditions.
We reserve the right to amend these terms and conditions at any time, therefore we recommend that you review these terms and conditions each time you visit the website.
These terms and conditions are governed by and will be construed in accordance with the laws of New Zealand and you submit to the non-exclusive jurisdiction of the New Zealand Courts.
Our store is hosted on Wix.com and they provide us with the online e-commerce platform that allows us to sell our products to you.
Terms & Conditions:
WEBSITE USE:
When you place an order in our online store, you are making an offer to buy the jewelleries. When you place an order you will be required to provide details to enable us to fulfil and deliver the order you.
PRODUCTS OR SERVICES (if applicable)
Prices for our products are subject to change without notice. We reserve the right at any time, to modify or discontinue the product, without notice at any time.
We have made every effort to display as accurately as possible the images of the actual products that appear at our online store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
Measurements provided on our website are approximates only.
We reserve the right, but are not obligated, to limit quantities of products customers can purchase in a single transaction.
PRICES & JEWELLERY AVAILABILITY
Prices are displayed in New Zealand dollars, inclusive of goods and services tax (GST).
Jewelleries displayed on our website are subject to availability. We have made every effort to ensure the information on our website on stock availability is accurate.
Shipping & Returns
New Zealand
We currently only supply to New Zealand addresses. Please ensure the delivery address and receiver's name for your order is accurate and complete (including any business name if shipping to a work address) as we may be unable to change these details once the order has been placed. We will not take responsibility for any orders that go missing due to incorrect delivery information provided by you.
Order processing times will take between 1-3 business days for all items. Please allow additional 2 days on sale dates and busy period.
Once dispatched, your order may arrive within 1-3 business days. However, we are not responsible for delays in shipping time due to postage service delays or any other delays that stem directly from circumstances out of our control.
Australia
Any orders for Australia, needs to be made via Facebook messenger. Your orders will be served by our associate businesses:
- Margustine Jewels, based in Goldcoast or RG Jewelries, based in Canberra.
Order Cancellation
Once your order is confirmed we are unable to change or cancel any aspects of your order. Check your details closely before completing payment of your order. We reserve the right to cancel orders or request other methods of payments for orders received.
Returns
If any jewelleries are faulty we will meet our statutory obligations to provide remedy. Please inspect your jewelleries as soon as you receive them and contact us immediately if the item is defective, damaged or if you received the wrong item, so we can evaluate the issue and make it right. The jewelleries to be returned must be free of any signs of wear and must be in the condition you received them.
We are not required to provide a refund if you change your mind about a particular purchase, so please choose carefully before completing your order.
Privacy Policy
when you visit our site, we collect certain information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device Information
> Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
> Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
> Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
> Disclosure for a business purpose: shared with our processor Shopify.
Order Information
> Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
> Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
> Source of collection: collected from you.
> Disclosure for a business purpose: shared with our processor Wix.com.
We share your personal information with our service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
We use Wix.com to power our online store. You can read more about how Wix.com uses your personal information in their page.
Customer support information
> Examples of Personal Information collected: Name, Order Number
> Purpose of collection: to provide customer support.
> Source of collection: collected from you.
> Disclosure for a business purpose.